Contact Us

We're here to help with your orders, deliveries, products and other questions about THE SAKHT LAUNDA.

Get in Touch

📱 Phone / WhatsApp: +91 82379 88005

✉️ Email: help@thesakhtlaunda.com

For faster assistance, please include your order number when contacting us about an existing order.

Customer Support Hours

Monday–Saturday: 9:00 AM – 11:00 PM IST
Sunday: 11:00 AM – 3:00 PM IST

We aim to respond to customer enquiries as soon as possible during our support hours.

Returns and Refunds

Eligible standard returns must be requested within 5 calendar days of delivery.

To request a return, email help@thesakhtlaunda.com with your order number and reason for the return. Please wait for approval and return instructions before sending any product back.

For standard returns, customers are responsible for arranging and paying for return shipping. Damaged, defective or incorrect products are handled separately in accordance with our Return and Refund Policy.

Read our full Return and Refund Policy:
https://thesakhtlaunda.com/policies/refund-policy

Shipping and Delivery

For information about shipping charges, delivery estimates, Cash on Delivery and order tracking, please read our Shipping Policy:

https://thesakhtlaunda.com/policies/shipping-policy

Business Information

THE SAKHT LAUNDA
Operated by PREET LEGACY LLP

Business Address:
5/53, Mahatma Phule Colony Road, Prasanna Colony, Pimple Saudagar, Pimpri Chinchwad, Maharashtra, 411017, India.